Office Manager

We are looking for a friendly, organised and proactive person to join our team. Is this you?

ETNA Community Centre in Twickenham is looking for an experienced Office Manager to help manage the day-to-day running of our busy and vibrant community centre.

At the heart of our local community, ETNA is a welcoming space where people come together for activities, classes, events, support services and much more.

We’re looking for someone who enjoys working with people, thrives on variety and takes pride in making things run smoothly. No two days are quite the same at ETNA, so you’ll need to be flexible, resourceful and happy to get stuck in!

We’re looking for someone who:

  • Is friendly, approachable and has excellent written and spoken communication skills in English
  • Is highly organised, efficient and has great attention to detail
  • Has experience in office administration and managing day-to-day operations
  • Is confident using digital systems and managing bookings and enquiries
  • Takes initiative, solves problems and can juggle competing priorities
  • Is commercially minded, with an eye for opportunities to increase income, maximise room bookings and support the financial sustainability of the centre
  • Can manage and support a small team
  • Has a good understanding of health and safety responsibilities
  • Enjoys working with a wide range of people and being part of a community-focused organisation

What will you be doing?

You’ll play a key role in keeping ETNA running smoothly, working closely with our Centre Director and small team.

Your responsibilities will include managing room bookings and client relationships, overseeing daily operations, supporting staff, coordinating events and helping ensure the Centre remains safe, welcoming and well organised.

As we’re a small team, it’s important that you’re a team player who is willing to roll up your sleeves and help wherever needed.

As this is a hands-on role supporting the daily running of our busy community centre, you will need to work on-site at ETNA. Home and hybrid working are not available for this position.

Details

Location: ETNA Community Centre, Twickenham TW1 2AR

Salary: £36,000–£38,000 per annum (full-time equivalent), depending on experience.

Hours: 30 hours per week over four days, or up to 37.5 hours per week over five days. Final working hours and arrangements will be agreed with the successful candidate.

Benefits: Statutory paid annual leave (pro rata for part-time employees) and workplace pension scheme (subject to eligibility).

You must be eligible to work in the UK.

Click here for job description

Interested?

We’d love to hear from you!

Please send your CV and covering letter to info@etnacentre.org, telling us why you think you’d be a great fit for ETNA Community Centre.

Closing date: Sunday 8 November 2026

Applications may be reviewed as they are received, and we reserve the right to close the vacancy early if we receive sufficient suitable applications.