Volunteering With Us

Welcome to ETNA Community Centre. We ask that all our volunteers follow a short and informative programme of learning about the organisation and some basic awareness of ETNA and your role when you join us. It is important for us to demonstrate that we as an organisation are offering our volunteers appropriate and adequate guidance and support. If you have any feedback on the induction programme or suggestions then please do let us know. We hope, in return for you time we are able to give you the opportunity to immerse yourself and become a part of our community.

Induction Checklist

Introduction to other staff and volunteers.

  • Tour of the building and outside spaces.
  • The role and responsibility and any volunteers agreement.
  • ETNA’s history, ethos and structure.
  • Who to go to if you have any questions or problems.
  • Place to put personal belongings, where you will be working and where to find any equipment needed.
  • Break times and where to find kitchen/facilities for teas and coffees etc.
  • How to deal with complaints and areas of concern.
  • How to claim expenses.
  • ETNA’s policy on using telephones/accessing the internet for personal.
  • Shadow other experienced volunteers or paid members of staff

Risk Assessment and Covid-19 guidelines will be provided upon the commencement of your volunteering with us.

Roles and Responsibilities

Please ensure you have read all the information relevant to your role. If you have any questions or queries then please speak with the ETNA Management Team.

Meet and Greet Volunteers

Job spec click here

Gardening Volunteers

Job spec click here

About ETNA Community Centre

Please take some time to browse through our website which has up to date information about the following:

  • About us – including our mission statement, aims and objectives click here
  • What’s on – a timetable of the different activities by day (please note we also have ad-hoc bookings and counsellors sessions which are not advertised on the website) click here
  • Information about the groups that run at ETNA click here
  • Charities based at ETNA – some information about the different charities who have their offices based at ETNA click here
  • Counsellors/Therapists that run sessions at the Centre click here
  • Self-help groups based at ETNA click here
  • Management Team and Trustees click here

If you are interested in our projects we have been fundraising towards and are working on completing then information about them can be found on our website under PROJECTS.


ETNA will provide on the job training where relevant, please let us know if there is anything additional that you are interested in.

Alongside this, you are able to attend training courses run externally by Richmond CVS or other local organisations.

To be informed of the Richmond CVS training events, please register for their mail updates and discuss with the ETNA Management Team if you would like to book a session.


Thank you for choosing to volunteer with us!